Personalized Video Call Cards
Our loved ones can use personalized video calling cards.
✅ Use a separate card for each person you want to call.
✅ This ensures that operation is as simple as possible. No buttons, no menus.
✅ Just put the card on the screen and the video call will start on the TV with the person shown on the card.
Video telephony, as easy as television
Our new video calling feature now works directly for families via the family.cards companion app – without third-party providers and without the need for family members to register.
Calls in both directions:
- Parents can use a card on the reader to initiate a call, which appears directly on the family.cards companion app for their relatives.
In the family.cards companion app you can create and link cards for parents.
- Video calls directly from the smartphone to the parents' TV
No registration required for invited family members – just the email address is enough.
Create individual call cards for your loved ones with the family.cards companion app in three easy steps.
1️⃣ Order a video call card
2️⃣ Customize your card
3️⃣ Card is delivered
What is special for seniors
- One hand movement is enough : Place the card on the reader, the call starts automatically
- Large screen : Video telephony runs on the TV – easy to see, easy to use
- No menu, no search, no apps – just maps
Why this is important
Video calls are a valuable emotional anchor, especially when parents or grandparents live alone or are no longer mobile. But what seems technically simple often presents a barrier.
Frequently Asked Questions
The video call cards allow you to start a video call with the person shown on the card.
Like all family.cards cards, they are automatically played on the TV when placed on the card reader. You do not need to install the cards separately. We send them to you ready for use.
To play these and other cards from family.cards, you need the starter set with the included card reader.
You can start a video call with the family.cards system from a smartphone.
When a video call comes in, the TV switches on automatically and emits a ringtone. You can easily accept the call using the included answer card.
You can start a video call from family.cards to a smartphone.
However, you can also call another family.cards system from one family.cards system.
💡 Tip: You can also call the family.cards system from your smartphone.
You can change the caller ID at any time in the family.cards companion app.
This means that you do not have to order a new card if the caller contact changes, e.g. if you change your mobile phone.
Video calling cards cost €9.99 each.
No – just an email address is sufficient. The app can be used without registration.
Each card is linked to an email address – but of course you can create multiple cards for different contacts.
It's very simple: you can order new cards in the app – they will be personalized and delivered directly to your home.
Many more cards in our family.cards app
We offer many other series, film and documentary cards as well as a wide range of other categories. To do this, please download the associated family.cards app when setting up your family.cards device.