Always connected – with just a few clicks.
The family.cards app
for relatives: Help without being there.
Use our companion app to make using family.cards as convenient as possible for your loved ones.
From setting up the device to remote system maintenance to ordering new cards, you take care of all the important steps to ensure a smooth process.
What is the companion app?
The family.cards companion app is the digital counterpart to the family.cards set.
It allows family members to start video calls, manage content, or remotely manage the device in just a few steps.
This is what you can do with the family.cards companion app:
📞 Start and receive video calls
Call directly via the app on the relative's TV
🖼️ Personalize cards
Design your own cards: e.g., “Grandma’s Favorite Music” or “Holiday Album 2023”
🛠️ Remote maintenance
Change settings, update content – even remotely
⚙️ Easy setup
Quick start and device connection without technical stress
The most important functions of the family.cards app in detail
📞 Video calls – directly to the TV
Calls from mobile to family.cards
Start a video call with your loved one – easily via the app. The call will automatically appear in large format on the TV, without the senior having to use a smartphone, tablet, or remote control.
Calls from family.cards to your mobile
The user receives a separate card for each person they want to call. When their card is placed on the phone, their phone will simply ring via the family.cards companion app.
🛒 Order & personalize cards
Want to order tickets? No problem – you can easily order new tickets in the companion app and have them delivered directly to your home.
Create custom cards directly in the app.
What you can design:
Calling cards:
☑️ Caller picture & caller name
Video & photo cards:
☑️ Card image and card name
☑️ Photos & videos can be updated
YouTube cards:
☑️ Card image and card name
☑️ The YouTube playlist can be updated
📷 Upload photos & videos – for personal memory cards
Create photo or video cards directly in the app in just a few steps.
Upload your favorite photos or videos, and they'll be conveniently displayed on your loved ones' TVs.
Features:
☑️ Upload photos and videos directly from your smartphone
☑️ Easy editing: Delete photos or upload new ones at any time
Advantages:
☑️ Share personal experiences with your loved ones
☑️ Making memories visually and emotionally tangible
🛠️ Remote maintenance – support from a distance
The app allows you to manage your loved one's device remotely. You can update map content, fix bugs, or add new features – without having to be there yourself.
Typical remote functions:
☑️ Exchange content on existing maps
☑️ Order new cards
☑️ Provide support with problems
Advantages:
☑️ No visits necessary for changes or updates
☑️ Quick help with questions
☑️ Ideal for remote care
⚙️ Easy setup & management
The app guides you step by step through setting up the device, so you can get family.cards up and running with ease.
Setup steps:
- Setting up hardware
- Connect app to device via Bluetooth
- Follow the installation steps in the app
Advantages:
☑️ No installer required
☑️ Ready to go in 15 minutes
☑️ Subsequent changes are also possible at any time
Questions about the Companion App
- GDPR compliant
- No data transfer to third parties
- Hosting in Germany / EU
- Content remains within the family
Our privacy policy
The app is free for all users. Both downloading and using it are free.
Costs only arise when new cards are ordered.
The app is not used by the end users of family.cards (the seniors), but only by the family caregivers.
